Privacy Policy

Last Updated: September 30, 2025

Introduction

RMK Services (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. As a family-owned and operated business, integrity is at our core, and that extends to how we handle your personal data.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and ZIP code, that you voluntarily give to us when you fill out a contact form or schedule a callback through our website. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site, such as requesting an estimate.

This information is collected through our secure scheduling and contact form provider, LeadConnector.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is collected anonymously through Google Analytics. This data does not personally identify you and is used for statistical purposes.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries, questions, and comments.
  • Schedule a free, in-person estimate for your concrete project.
  • Contact you regarding your project or our services.
  • Analyze website usage and trends to improve our website and your user experience.
  • Maintain the security and operation of our website.

Third-Party Services

We use the following third-party services to operate our website and business:

  • LeadConnector: We use LeadConnector to manage our contact form inquiries and callback scheduling. When you submit your information through these forms, it is processed by LeadConnector. You can view their privacy policy for more details on how they handle data.
  • Google Analytics: We use Google Analytics to understand how visitors engage with our site. It uses cookies to collect anonymous information, such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our services. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Your Rights

You have the right to request access to the personal data we hold about you. You may also ask us to correct, update, or delete your information. If you wish to exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

RMK Services
Ryan Kelley, Owner/Operator
PA License: #203908
(352) 978-5567
info@rmkconcrete.com
512 Carolyn Ave, Pittsburgh, PA 15202